All woodworking machinery service needs are provided by J & G Machinery in Sanford, NC.
Service Calls
To schedule a service call, call 919-776-8341 or email [email protected]. All calls will be made as soon as possible, subject to prior commitments and scheduling backlog. Priority is given to customers who purchased their machine from J & G Machinery.
All traveling and living expenses (airfare, lodging, parking fees, tolls, ground transportation, meals, and miscellaneous expenses) are additional and will be billed at cost.
TERMS: Due upon completion of work.
Services Available
Level 1
Service pertaining to less sophisticated, non-computerized woodworking machinery.
Example: (Table Saws, Planers, Bandsaws, Etc.)
Level 2
Service of sophisticated, often computer-controlled, woodworking machinery.
Example: (Panel Saws, Edge Banders, CNC Equipment, Wide Belt Sanders, Etc.)
Any questions regarding "Level of Service" should be discussed with the Service Department prior to scheduling.
Note: Service travel times are from either Apex, Sanford, Denton or the last job site, depending on the level of service and/or technician available for the particular job. We will do our best to reduce costs related to travel time, lodging and meals.
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Service Rates
Weekdays
Travel Time
$60.00 Per Hour
Mileage Charge
.50 cent per mile
Level 1, In-Plant Time
$90.00 Per Hour
Level 2, In-Plant Time
$100.00 Per Hour
Shop Rate, J & G Shop
$90.00 Per Hour
WEEKENDS OR HOLIDAYS:
Double Applicable Rate
MINIMUM CHARGE:
2 Hour, Applicable Rate
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